FAQ PAGE

For Publishers:
  • How much does it cost to have a listing in Frontline? - A basic listing in the catalogue is free to all Club Members and Ruby Rate publishers.
  • How many shops do you send your front line catalogue to? - Frontline is an online catalogue, available to all comics retailers worldwide. We are also trying to branch out into alternative venues such as skate shops music shops and book stores.
  • Is this a printed mag or photocopied? - Frontline is a professionally produced html catalogue in full colour and is available as both a download and on disk by request.

 

  • Can I stay on the Gold Rate, and still advertise in Frontline? - Unfortunately no, as retailers discounts match the current Gold Rate, so I'd actually be loosing money on every sale.

 

  • Can larger publishers advertise in Frontline too? - As many people know, most of the large US publishers have an exclusive deal with Diamond. However, any publisher, no matter how large or small, is welcome to advertise in Frontline, so long as they meet the desired standards.
  • Is there any sort of material Frontline will not carry? - Frontline will not carry titles that are insightful to hatred or violence, but respect the freedom of every creator to voice their opinion. Sexually explicit material is accepted within certain boundaries, but will not be illustrated within the catalogue, as the catalogue is available to all ages. Listings of such material will carry warnings.

 

  • Does my entry cover all my books? - Yes, but you will need to send specs for each new title and each new issue you want listed.
  • How often does the catalogue come out? - The web pages are constantly updated with new titles.
  • Will there be the option to buy bigger, better listings ? - Yes. Advertising is available via Google and Project wonderful. These ads can help give your comic a higher profile in the catalogue and grab a retailers attention. Also Club Members can add featured listings of their new titles.
  • Is the catalogue something that people can buy, like Previews is?  - No Frontline is totaly free for anyone who wants to download a copy. For disks we just ask for you to send a Stamped addressed envelope.
  • I only print 200 copies of my book at a time, does this mean I can't advertise in Frontline? - Not really. If you print 200 copies at a time, but produce professional work and have a professional attitude there is no reason you cannot advertise in Frontline. Just be prepared for the possibility that you may have to do a second or third printing to meet demand. If you cannot meet demand for your title, you will lose orders, and your reputation as a reliable publisher would be damaged.
  • Can I have cheaper Membership, if I don't have a listing in Frontline, or if I opt out of any of the other benefits? - I'm afraid not. The membership has been set up with a certain type of publisher in mind: Those who are committed to their work, and are looking to earn some money from their publications. If you don't want to sell your comics to retailers, or you don't intend to publicise your work to a much wider readership, you do not fit into this group. You will find the Gold and Silver rates will better suit your needs.
  • As I am an overseas publisher, sending multiple deliveries out will be very costly is there a solution for this? - Yes, over seas publishers will have shipping dates attached to their listings, and an order deadline for retailers. This will allow overseas publishers to send out their books once a quarter and save on shipping costs. If you publish graphic Novels and advertise in advance, shipping dates will be set for each edition in Frontline. For details of cheaper bulk shipping from the US go to: www.smallzone.co.uk/shipping.htm
  • When will I receive payment for my comics? - Your account will be settled every quarter, one quarter in arrears. Any payments below 25 pounds will roll over to the next quarter. If you are having any financial difficulties you can request early payment, and we will send you a payment as soon as possible.

For retailers:

  • How do I get a hold of more copies? - Just downlaod and print a copy, or print copies from your disk.

  • What discount do I get from comics and graphic novels? - All items listed in Fontline are available at a 40% discount from our listed RRP. This can mean huge savings on US tiltes thanks to our lower RRPs.

  • What are the delivery costs for my orders? - We charge a flat delivery cost of just 12 pounds per carton. (Each carton contains around 50 - 100 comics depending on formats). There is no minimum order, so if you only require a few items email me and I'll arrange a lower delivery charge, based on the weight of your order. Overseas retailers will be invoiced at a 50% discount of delivery costs.

  • Do I get Sale or Return on my orders? Yes. Unlike many other distributors smallzone offer a sale or return policy, during a 60 day credit period. Basically, you have 60 days to pay your invoice. Any items returned within that time will be credited to your account, so long as they are in a saleable condition. Items not returned or damaged will be invoiced. Returning items is the retailers responsibility.

  • Can I place more than 1 order within a quarter? - Yes. All you have to do is telephone or email us with your requirements. However, although we hold many US titles in stock, some of these may not be available until the next shipment date, so please ask.

  • Can I set up a standing order to get a copy of Frontline updates every Quarter? - Yes, you can email me, or telephone on 01952770013

  • What if I miss an order deadline for overseas titles? - We will do our best to get your titles to you within that quarter. Whether or not a second shipping happens is up to the publisher, and you will be informed as soon as we have the information. Otherwise the order will roll over to the next shipping date.

  • How soon will I receive my UK titles after placing an order? - We try to carry as many copies of UK titles in stock as possible. Therefore you will usually receive your order within 7 days. If there are any shortages or delays in obtaining second printings you will be notified immediately, and given the opportunity to cancel the order.

General Questions:

  • How do I make payments to Frontline? - You can send a cheque or postal order payable to "smallzone", or you can make pay pal payments to: chebbo@aol.com

If you have any further questions please feel free to contact me, and if appropriate, your question will be added to this page.

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