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FAQ PAGE |
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Publishers: (Retailers
Click Here) |
- How
much does it cost to have a listing in Frontline?
- A
listing in the catalogue is free to
all Ruby Rate publishers. That means we take a 50% discount from
your cover price. This breaks down to 40% for the retailer, 50% for
the publisher and 10% for Smallzone.
- How many
shops have access to the Frontline catalogue? - Frontline is an online catalogue,
available to all comics retailers worldwide.
We are also trying to branch out into alternative
venues such as skate shops music shops and book
stores.
- Can I stay
on the Gold Rate, and still advertise in
Frontline? - Unfortunately no, as retailers discounts
match the current Gold Rate, so I'd actually be
loosing money on every sale.
- Can larger
publishers advertise in Frontline too? - As many people know, most of the
large US publishers have an exclusive deal with
Diamond. However, any publisher, no matter how
large or small, is welcome to advertise in
Frontline, so long as they meet the desired
standards and can guarantee delivery within the specified
deadlines.
- Is there
any sort of material Frontline will not carry? - Frontline will not carry titles
that are insightful to hatred or violence, but
respect the freedom of every creator to voice
their opinion. Sexually explicit material is
accepted within certain boundaries. Listings of
such material will carry warnings.
- How do I add my titles to the
catalogue? - You will need to send me any images videos,
audio files to: chebbo@aol.com
along with your full specifications and a product description. You
will also need to post me a complete Frontline Listing Form to the
usual address. You will need to send specs for each new title and
each new volume you want listed.
- How often
does the catalogue come out? - The online e-books are constantly updated with new titles.
- Is the
catalogue something that people can buy, like
Previews is? - No Frontline
is totally free for anyone who wants to view it online.
- I only
print 200 copies of my book at a time, does this
mean I can't advertise in Frontline? - Not really. If you print 200
copies at a time, but produce professional work
and have a professional attitude there is no
reason you cannot advertise in Frontline. Just be
prepared for the possibility that you may have to
do a second or third printing to meet demand. If
you cannot meet demand for your title, you will
lose orders, and your reputation as a reliable
publisher would be damaged.
- As
I am an overseas publisher, sending multiple
deliveries out will be very costly is there a
solution for this? - Yes, over seas publishers will have shipping
dates attached to their listings, and an order deadline for
retailers. This will allow overseas publishers to send out their
books wholesale and save on shipping costs. For details of cheaper bulk shipping
from the US go to:
www.smallzone.co.uk/shipping.htm
- When
will I receive payment for my comics? - Your account will be
settled every month, one month in arrears.
Any payments below 25 pounds will roll over to
the next month. If you are having any financial
difficulties you can request early payment, and
we will send you a payment as soon as possible.
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For retailers
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What
discount do I get from comics and graphic novels?
- All items listed in Frontline are available at a
40% discount from our listed RRP.
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How do I order my comics?
- You simply browse the online catalogue, and then open up the
Online Order
Form in a new window and insert the quantities of
the titles you require into the form. (This way you can still
view the catalogue while placing your order). You then save the form
to your PC, and email the file to me at:
shane@smallzone-comics-shop.com
or you can print the from and post it to us.
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What
are the delivery costs for my orders? - We charge a
flat delivery cost of just £8.00 per delivery. There is no minimum
order, so if you only require a few items email me and I'll arrange
a lower delivery charge, based on the weight of your order. Overseas
retailers will be invoiced for delivery costs after delivery.
Do
I get Sale or Return on my orders?
-Yes, smallzone offer a sale or
return policy up to the value of £200, during a 30 day
credit period if you are ordering a specific creator's titles
only
for a signing or special event. Basically, you have 30 days to pay
your invoice. Any items returned within that time
will be credited to your account, so long as they
are in a saleable condition. Items not returned
or damaged will be invoiced. Returning
items is the retailer's responsibility. If you have signed copies to
return we will accept them in limited quantities, depending on the
signatures.
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Can I place
more than 1 order within a month?
- Yes. All you have to do is telephone or email
us with your requirements. However, although we
hold many US titles in stock, some of these may
not be available until the next shipment date,
so please ask.
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What if I miss an
order deadline for overseas titles? - We will do our best to
get your titles to you within that month.
Whether or not a second shipping happens is up to
the publisher, and you will be informed as soon
as we have the information. Otherwise the order
will roll over to the next shipping date.
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How soon will I
receive my UK titles after placing an order? - We try to carry as many
copies of UK titles in stock as possible.
Therefore you will usually receive your order
within 7 working days. If there are any shortages or
delays in obtaining second printings you will be
notified immediately, and given the opportunity
to cancel the order.
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General
Questions
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If you have any further
questions please feel free to contact me, and if
appropriate, your question will be added to this page.
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